Frequently Asked Questions

Everything you need to know about your CAT® apparel and equipment.

How long does shipping take for CAT® Gear orders?

Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their workwear and gear sooner.

What is your return policy for footwear and apparel?

We offer a 30-day return policy on all unworn items in their original packaging. Please ensure tags are attached to apparel and boots are returned in their original box.

Are your boots covered by a warranty?

Yes, all CAT® footwear is covered by a limited 6-month warranty against manufacturing defects and workmanship issues under normal use.

How do I determine my correct size in CAT® clothing?

We provide a detailed size guide on every product page. Our workwear is generally designed with a 'working fit,' which allows for extra movement and layering.

Can I track my order once it has been placed?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.