Returns & Exchanges

We stand behind the durability of our CAT® gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our goal is to ensure you have the right equipment for your lifestyle, backed by our commitment to quality.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Prepaid Label

Once your request is approved, download and print the prepaid shipping label provided via email to ensure secure tracking.

3

Pack Your Gear

Place the items in their original CAT® branded packaging, ensuring all tags remain attached and the box is securely taped.

4

Drop Off and Refund

Hand your package to the designated carrier; once received at our warehouse, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing